Beneficiaries in Cambodia need to provide the information below in order to be able to receive the fund. Different payout method requires different identification documents.
1. CASH PICK UP
- Wing Money locations
A pickup code will be sent via text message to the sender's mobile number. Please communicate this pickup code to the beneficiary. The beneficiary then goes to any Wing Money payout location and present the pickup code. The payout agent will validate the pickup code and the beneficiary's identity by generating a one-time passcode to be sent via text message to the beneficiary's mobile number provided by the sender. It is important that the sender provides a correct mobile number of the beneficiary. Otherwise, the beneficiary will not be able to receive a one-time passcode and cannot collect the money.
- Sacombank locations
The beneficiary must present a valid national identity card or Passport with the display name must match the provided beneficiary's name by the sender. A valid transaction number must also be present at the pickup location in order to retrieve the transaction detail.
2. BANK CREDIT
The correct beneficiary's bank account detail must be provided by the sender when creating the transaction. Please be aware that incorrect bank account detail may cause a delay in transferring the fund to the beneficiary account.