Recommended payment method for the fastest processing time
Please click here if you want to know more about POLi payment.
- No surcharge when you pay via POLi
- The maximum amount you can pay via POLi per transaction is 30,165 AUD including our service fee.
- Your first POLi payment will take one to two business days to go through. After that, the processing time will be within one to two hours if you pay during the business hours (8:30 AM to 5:30 PM AEST).
How to pay by POLi
- In Payment Method (Step 5 of Send Money), Select POLi - Internet Banking, tick the checkbox to agree with our Terms & Conditions and click PAY NOW.
- You will be redirected to POLi payments page, select your bank from the list of available banks and click Continue.
- Login using your internet banking detail.
- After successful login, select your preferred account with a sufficient fund and click Continue.
- After successful login, select your preferred account with a sufficient fund.
Click 'Confirm' and the fund is on its way to your beneficiary! We may contact you if there is any information that we need to verify before approving the transaction.
IMPORTANT: If you come across an error message as below, please contact us so we can check our account to ensure that the fund is transferred successfully and also check your bank to see if the fund has been debited.
If you still need any assistance with making payment for your online transaction, simply visit our website to chat with us via LiveChat or call us on 02 9728 7928 if you want to speak to us directly.