1. CASH PICK-UP
PROVINCES OUTSIDE HO CHI MINH CITY:
- Pay-out currency: VND, USD, AUD
- Timeframe: 1-2 hours after the transaction is approved from Monday to Friday. Our bank partner will contact the receiver to collect their ID (CMND, Passport, or The Can Cuoc) and arrange a convenient pick-up location. To change the pick-up location, contact (028) 730 00199.
INSIDE HO CHI MINH CITY:
- Pay-out currency: VND, USD, AUD
- Pick-Up Location: 567 Dien Bien Phu, Ward 1, District 3, Ho Chi Minh City.
- Telephone: +848 2 3832 1152
2. BANK CREDIT
- Pay-out currency: VND
- We support two types of beneficiary accounts: Individual and Organisation.
Please note:
- For Organisation accounts, the maximum transfer limit is 495 million VND.
- For Individual accounts, there is no limit.
Time Frame: The table below outlines the estimated time frame for bank credit from the release of the transaction.
Receiving Amount | Bank Accounts on Real-Time Bank Network | Bank Accounts Not on Real-Time Bank Network |
Less than 500M VND |
Bank account is credited within 30 minutes – 1 hour from Monday to Sunday and Vietnam public holidays. (*) There will be a delay if the real-time bank network has service interruptions. |
Bank account is credited within 2 – 3 hours from Mon to Friday during business hours (8:30 am to 5:00 pm AEST). Bank account is credited the next business day for Sat, Sun, and Vietnam public holidays. |
500M VND and over | Bank account is credited within 1 to 2 business days |
*Some banks may charge fees when the receiver withdraws or receives their funds.
IMPORTANT: To ensure successful transactions, it is crucial to provide accurate beneficiary bank account details. Incorrect information may lead to processing delays and additional service fees for resending the funds to the correct account.
Real-time bank network
AB BANK (NGAN HANG AN BINH)
ACB (NGAN HANG A CHAU)
BAC A BANK ( NGAN HANG TMCP BAC A)
BIDV BANK ( NGAN HANG DAU TU VA PHAT TRIEN VIET NAM)
DONGA BANK (NGAN HANG DONG A)
EXIMBANK (NGAN HANG TMCP XUAT NHAP KHAU VIET NAM)
GP BANK (NGAN HANG THUONG MAI TNHH MTV DAU KHI TOAN CAU)
HDBANK (NGAN HANG TMCP PHAT TRIEN THANH PHO HO CHI MINH)
INDOVINA (NGAN HANG TNHH INDOVINA)
KIENLONGBANK (NGAN HANG TMCP KIEN LONG)
LIEN VIET POST BANK (NGAN HANG TMCP BUU DIEN LIEN VIET)
MARITIME BANK (NGAN HANG TMCP HANG HAI)
MB (NGAN HANG TMCP QUAN DOI)
NAM A BANK (NGAN HANG TMCP NAM A)
NCB BANK (NGAN HANG TMCP QUOC DAN)
OCB BANK (NGAN HANG TMCP PHUONG DONG)
OCEANBANK (NGAN HANG THUONG MAI TNHH MTV DAI DUONG)
PG BANK (NGAN HANG TMCP XANG DAU PETROLIMEX)
PVCOMBANK (NGAN HANG TMCP DAI CHUNG VIET NAM)
SACOMBANK (NGAN HANG TMCP SAI GON THUONG TIN)
SAIGON BANK (NGAN HANG TMCP SAI GON CONG THUONG)
SCB BANK (NGAN HANG TMCP SAI GON)
SEABANK (NGAN HANG TMCP DONG NAM A)
SHB (NGAN HANG TMCP SAI GON - HA NOI)
SHINHAN BANK (NGAN HANG TNHH MTV SHINHAN VIET NAM)
TECHCOMBANK (NGAN HANG TMCP KY THUONG VIET NAM)
TPBANK (NGAN HANG TMCP TIEN PHONG)
VIB BANK (NGAN HANG TMCP QUOC TE VIET NAM)
VIET A BANK (NGAN HANG TMCP VIET A)
VIET CAPITAL BANK (NGAN HANG TMCP BAN VIET)
VIETCOMBANK (NGAN HANG TMCP NGOAI THUONG VIET NAM)
VIETINBANK (NGAN HANG TMCP CONG THUONG VIET NAM)
VPBANK (NGAN HANG TMCP VIET NAM THINH VUONG)
3. HOME DELIVERY
- Pay-out currency: VND, AUD & USD
- Timeframe:
-
- Ho Chi Minh City: within 3 hours
- Inner Regional Areas: same day
- Outer Regional Areas: within 1- 2 business days
The beneficiary must present a valid government-issued photo ID (e.g., National Identity Card or Passport). The name on the ID must match the beneficiary's name, and the person presenting the ID must be the same person on the ID in order to receive the money.
4. E-WALLET - MOMO
- Pay-out currency: VND
- Transaction limit: 200 million VND/transaction
- Timeframe: after 1-2 hours once transaction is processed.
- Momo account: Receiver mobile number registered with MoMo.
- Receiver must make sure that the MoMo account is registered so that money can be credited.
IMPORTANT: For the MoMo wallet to receive the funds, the MoMo wallet balance plus the amount you will send, must not exceed 200 million VND.