How to Send

• How do I send money online?
• How do I send money at a branch?
• Can I send money remotely (by phone or email)?
• What’s the difference between online and in-branch transfers?
• Can someone send money on my behalf?
• What payment methods can I use for money transfer?

Receivers

• What details do I need for a receiver?
• How do I add, edit, or delete receivers?

Fees, Limits & Timing

• How much does it cost to send money?
• How long does a transfer take?
• What is the maximum amount I can send?

Track & Manage

• How do I track my transfer?
• Can I edit a transfer after sending it?
• Can I cancel a transfer?
• When will I receive my refund?

Transfer Issues

• What should I do if I entered incorrect details?