Refund timelines depend on your payment method.
The estimated timeframe for your refund is outlined below:
Online or Remote transactions
• Credit or Debit card: Up to 5 buiness days
• Bank Transfer or PayID or PayTo: 1–3 business days
In-branch transactions
We will contact you when funds are ready for collection
• Cash: straight way
• Efporst: 1–3 business days
Note: Processing times may vary depending on your bank. If you need help, feel free to contact us.