Upon successful payment, a confirmation email will be sent to you that confirms your order. The confirmation email will contain further instructions regarding the collection of your order. Please check your spam folder if you do not receive an email, and contact us immediately if you require further assistance.
Articles in this section
- What are the limits (minimum and maximum) for an online currency exchange order?
- How do I place an order online?
- Can I use someone else's card or bank account to complete the purchase?
- What are the fees for making an online order?
- What happens after I complete payment for my online order?
- Can I change/cancel my online/in-branch order?
- What if I want to cancel my in-branch/online order?
- How soon can I pick up my order after it is submitted successfully?
- Can I change my collection date after submitting my order?
- What if I miss the collection date?