Once a confirmation has been made for your order, we are not able to amend your order. If you wish to cancel your order, a cancellation fee of $15 AUD will be deducted from the refund amount. If you need further assistance, please contact us.
Articles in this section
- What are the limits (minimum and maximum) for an online currency exchange order?
- How do I place an order online?
- Can I use someone else's card or bank account to complete the purchase?
- What are the fees for making an online order?
- What happens after I complete payment for my online order?
- Can I change/cancel my online/in-branch order?
- What if I want to cancel my in-branch/online order?
- How soon can I pick up my order after it is submitted successfully?
- Can I change my collection date after submitting my order?
- What if I miss the collection date?