Frequently Asked Questions
All you need to know about our services
Money Transfer
Send money online
- How to register an online account?
- How to manage my receiver list?
- How to make a payment to PayID?
- How to make a payment by Credit/Debit Card?
- How to make a payment via Bank Transfer?
- How to manage your details?
Send money in-branches/agents
Other Questions
- Can I receive AUD & USD small notes/coins?
- How long until my receiver receives the money?
- How much is the transfer fee that I need to pay?
- Is there a limit on how many or how much I can send within a day??
- Can I cancel my transfer after I sent it out?
- How long until I receive my refund?